Continue on the merchant’s site
The shopper leaves ChatGPT for the seller’s website to complete the purchase through that merchant’s existing checkout.
Checkout in ChatGPT
From “which one?”
to “it’s on its way.”
You choose where shoppers complete checkout. When a shopper chooses a product, ChatGPT can show sellers for that item. “Visit” takes them to your site; for approved partners, “Open” can launch your checkout plugin inline in ChatGPT.
New chatShopping for a tripProduct research
ChatGPTIllustrative product flow
I’m going to London in October. What should I pack for rainy days and lots of walking?
For cool, wet days and long walks, I’d start with a light rain shell and comfortable walking shoes. Here are a few options to compare.
SELECTED PRODUCTEveryday Rain ShellCompare sellers and checkout options
North & Else$128 · Free shipping
Trail Supply$132 · Ships in 2 days
Harbor Outfitters$129 · Pickup available
Ask anything
North & Else Checkout plugin
Everyday Rain ShellSage · Medium · Qty 1$128.00
ShippingFree
Total$128.00
Delivery details Review address →
Payment Choose payment method →
Illustrative experience · No purchase will be placed
Illustrative interface and seller examples. “Visit” takes the shopper to a seller’s website. “Open” represents an approved partner’s checkout plugin opening inline in ChatGPT. Product checkout plugins are currently in beta.
Two paths after discovery
Make the next step
clear to the shopper.
Open checkout in ChatGPT
For approved partners, ChatGPT invokes the seller’s checkout plugin inline from the product sidebar. The seller retrieves authoritative product, inventory and pricing details from its own catalog.
What Thankly connects
Product discovery meets merchant commerce.
A merchant shares its product feed so ChatGPT can show its offers. The brand’s Thankly-powered checkout plugin connects to its catalog and commerce systems. The plugin handles the selected offer and opens an inline checkout for approved partners.